隱私權政策

生效日期:2026 年 10 月 2 日 | 最後更新:2026 年 10 月 2 日

有種智慧股份有限公司(Kind of Lab, Ltd.,以下稱「本公司」或「我們」)非常重視您的隱私。本隱私權政策說明本公司於官方網站 www.kindoflab.com、以「有種智慧實驗室」名義提供之 App、Web 工具及 SaaS 服務,以及顧問服務(以下合稱「本服務」)中,如何蒐集、處理、利用及保護您的個人資料。本政策依據中華民國《個人資料保護法》(以下稱「個資法」)及相關法令訂定。

一、適用範圍

本政策適用於您使用本服務時,本公司所蒐集、處理及利用之個人資料。本服務中可能包含第三方網站或服務之連結,該等第三方之隱私權處理不適用本政策,請您另行參閱其隱私權政策。個別產品如有補充之隱私說明,將於該產品內另行告知,並與本政策併同適用。

二、蒐集之個人資料類別

依您使用之服務不同,本公司可能蒐集下列資料:

  • 識別類資料:姓名或暱稱、電子郵件地址、電話、公司名稱與職稱(顧問服務洽詢時)。
  • 帳號資料:帳號識別碼、經加密處理之密碼,或您透過第三方登入(如 Apple、Google)授權提供之基本資料。
  • 使用者內容:您於產品中主動輸入、上傳或建立之文字、檔案、設定及其他內容。
  • 交易資料:訂閱方案、購買紀錄及發票資訊。付款通常由 Apple App Store、Google Play 或第三方金流服務處理,本公司不會取得或儲存您的完整信用卡號碼。
  • 裝置與使用資料:裝置型號、作業系統版本、App 版本、語言設定、IP 位址、當機紀錄、功能使用情形及存取時間等。
  • 客服往來紀錄:您寄送至客服信箱之內容及附件。

本公司不會主動要求您提供個資法第 6 條所定之敏感性個人資料(如病歷、醫療、基因、性生活、健康檢查及犯罪前科)。若特定產品功能之性質需處理此類資料,將另行取得您的明確同意。

三、蒐集目的

  • 提供、維運及改善本服務,包括帳號管理、身分驗證與功能提供。
  • 處理訂閱、付款、退款及開立發票。
  • 回覆您的詢問、提供客戶服務及技術支援。
  • 顧問服務之洽談、契約履行及專案溝通。
  • 統計分析、除錯及服務品質提升(以去識別化或彙整方式為原則)。
  • 寄送服務相關通知;於取得您同意後,寄送產品更新或行銷資訊(您可隨時取消訂閱)。
  • 維護服務安全、防範詐欺或不當使用,以及遵循法令義務。

四、利用期間、地區、對象及方式

期間自蒐集之日起至蒐集目的消失、您請求刪除或終止帳號為止;惟依法令(如稅務、會計法規)或為處理爭議所需保存者,於法定或必要期間內保存。
地區中華民國境內,以及本公司所使用之雲端服務供應商主機所在地區(詳見第十二條)。
對象本公司;受本公司委託處理資料之服務供應商(如雲端主機、電子郵件、數據分析、金流、AI 模型服務供應商),並受契約保密義務約束;依法令要求之主管機關或司法機關。
方式以自動化或非自動化之方式,於符合蒐集目的之範圍內合理利用。

本公司不會出售您的個人資料。除上述情形、取得您的同意,或為保護您或他人生命、身體、財產之急迫危險外,本公司不會將您的個人資料提供予第三人。

五、AI 功能與您的資料

本公司部分產品提供 AI 功能。為實踐「科技守護人性」的理念,我們遵循下列原則:

  • 您輸入至 AI 功能之內容,僅用於產生該次回應及提供您所使用之功能。
  • 如需將內容傳送至第三方 AI 模型供應商處理,我們會選擇承諾不以客戶資料訓練模型之服務方案,並以必要範圍為限。
  • 未經您明確同意,本公司不會以您的個人內容訓練或微調 AI 模型。
  • AI 產生之內容可能不完全正確,請您自行判斷並作為參考使用。

六、Cookie 與類似技術

本網站及 Web 產品可能使用 Cookie、本機儲存(localStorage)或類似技術,以記住您的語言偏好、維持登入狀態及進行流量統計。您可透過瀏覽器設定拒絕或刪除 Cookie,但部分功能可能因此無法正常運作。

七、第三方服務

本服務可能整合以下類型之第三方服務,其資料處理適用各該服務之隱私權政策:應用程式商店(Apple App Store、Google Play)、第三方登入(Sign in with Apple、Google 登入)、雲端主機與資料庫、數據分析與當機回報工具、電子郵件寄送服務、AI 模型服務供應商及金流服務。實際使用之第三方服務以各產品內之說明為準。

八、您的權利

依個資法第 3 條,您就本公司保有之您的個人資料,得行使下列權利:

  1. 查詢或請求閱覽;
  2. 請求製給複製本;
  3. 請求補充或更正;
  4. 請求停止蒐集、處理或利用;
  5. 請求刪除。

請以您註冊之電子郵件來信至 dev@kindoflab.com 提出申請,本公司於確認您的身分後,將依法於期限內處理。依個資法規定,查詢、閱覽或製給複製本得酌收必要成本費用。若您選擇不提供必要之個人資料,本公司可能無法為您提供完整之服務。

九、帳號與資料刪除

您可隨時透過產品內之「刪除帳號」功能(如有提供),或來信 dev@kindoflab.com 申請刪除帳號及相關個人資料。本公司將於確認身分後 30 日內完成刪除,惟依法須保留之交易紀錄除外。備份資料將於備份週期屆滿後一併清除。請注意,透過 App Store 或 Google Play 購買之訂閱,需由您自行於該平台取消,刪除帳號不會自動取消訂閱。

十、資料安全

本公司採取合理之技術及管理措施保護您的個人資料,包括傳輸加密(HTTPS/TLS)、存取權限控管、最小權限原則及定期檢視。若發生個人資料被竊取、洩漏、竄改或其他侵害事故,本公司將查明後以適當方式通知您。惟網際網路傳輸無法保證百分之百安全,請您妥善保管帳號密碼。

十一、兒童隱私

本服務並非專為未滿 13 歲之兒童設計,本公司亦不會在知情的情況下蒐集其個人資料。未成年人使用本服務前,應經法定代理人閱讀並同意本政策。若您發現兒童在未經同意下提供了個人資料,請與我們聯繫,我們將儘速刪除。

十二、國際傳輸

本公司使用之雲端或 AI 服務供應商可能位於中華民國境外,您的資料可能因此被傳輸至境外處理或儲存。本公司將要求供應商採取不低於本政策之保護措施,並遵循主管機關依個資法第 21 條所為之限制。

十三、政策修訂

本公司得因應法令變更或服務調整修訂本政策,修訂後將公布於本頁並更新「最後更新」日期。若有重大變更,我們將透過網站公告、產品內通知或電子郵件另行告知。

十四、聯絡我們

公司名稱有種智慧股份有限公司(Kind of Lab, Ltd.)
統一編號62115652
地址702 臺南市南區省躬三街345號
電話06-XXX-XXXX
客服信箱dev@kindoflab.com

Privacy Policy

Effective date: October 2, 2026 | Last updated: October 2, 2026

Kind of Lab, Ltd. (有種智慧股份有限公司, “Kind of Lab”, “we”, “us”) cares about your privacy. This Privacy Policy explains how we collect, process, use and protect personal data through our website www.kindoflab.com, the apps, web tools and SaaS services we offer under the name Kind of Lab Studio (有種智慧實驗室), and our consulting services (together, the “Services”). This Policy is made under the Personal Data Protection Act of the Republic of China (Taiwan) (“PDPA”) and related regulations. If the Chinese and English versions differ, the Chinese version prevails.

1. Scope

This Policy applies to personal data we collect, process and use when you use the Services. Links to third-party sites or services are governed by those parties’ own privacy policies. Where a specific product has additional privacy notices, they are provided in that product and apply together with this Policy.

2. Data we collect

  • Identifiers: name or nickname, email address, phone number, company and job title (for consulting inquiries).
  • Account data: account ID, hashed password, or basic profile data you authorize through third-party sign-in (e.g. Apple, Google).
  • User content: text, files, settings and other content you enter, upload or create in our products.
  • Transaction data: subscription plan, purchase history and invoice details. Payments are generally processed by Apple App Store, Google Play or a third-party payment provider; we never receive or store your full card number.
  • Device and usage data: device model, OS and app version, language, IP address, crash logs, feature usage and access times.
  • Support correspondence: messages and attachments you send to our support email.

We do not ask for sensitive data as defined in Article 6 of the PDPA (medical records, healthcare, genetics, sex life, health examinations, criminal records). If a product feature requires such data by its nature, we will obtain your explicit consent separately.

3. Why we collect it

  • To provide, operate and improve the Services, including account management, authentication and features.
  • To process subscriptions, payments, refunds and invoices.
  • To answer questions and provide customer and technical support.
  • To discuss, contract and deliver consulting engagements.
  • For analytics, debugging and quality improvement (in de-identified or aggregated form wherever possible).
  • To send service notices and, with your consent, product updates or marketing (you can unsubscribe at any time).
  • To keep the Services secure, prevent fraud or abuse, and comply with legal obligations.

4. Period, region, recipients & method

PeriodFrom collection until the purpose ends, you request deletion, or you close your account — except where law (e.g. tax or accounting rules) or dispute handling requires longer retention.
RegionTaiwan, and the regions where our cloud providers’ servers are located (see Section 12).
RecipientsKind of Lab; service providers processing data on our behalf (cloud hosting, email, analytics, payments, AI model providers) under confidentiality obligations; and authorities where required by law.
MethodAutomated or non-automated means, reasonably and within the scope of the purposes above.

We do not sell your personal data. We do not share it with third parties except as described above, with your consent, or to prevent imminent danger to the life, body or property of you or others.

5. AI features and your data

Some of our products include AI features. In line with our belief in technology that protects people:

  • Content you submit to an AI feature is used only to generate that response and provide the feature you are using.
  • When content must be sent to a third-party AI model provider, we choose service plans in which the provider commits not to train on customer data, and send only what is necessary.
  • We do not use your personal content to train or fine-tune AI models without your explicit consent.
  • AI-generated output may be inaccurate; please use your own judgment.

6. Cookies

Our website and web products may use cookies, localStorage or similar technologies to remember your language, keep you signed in and measure traffic. You can block or delete cookies in your browser settings, though some features may then not work properly.

7. Third-party services

The Services may integrate the following kinds of third-party services, each governed by its own privacy policy: app stores (Apple App Store, Google Play), third-party sign-in (Sign in with Apple, Google Sign-In), cloud hosting and databases, analytics and crash reporting, email delivery, AI model providers and payment providers. The services actually used are described in each product.

8. Your rights

Under Article 3 of the PDPA, you may, regarding personal data we hold about you:

  1. inquire about or review it;
  2. request a copy;
  3. request supplementation or correction;
  4. request that we stop collecting, processing or using it;
  5. request deletion.

Email dev@kindoflab.com from your registered address. After verifying your identity we will respond within the statutory time limits. As permitted by the PDPA, we may charge a reasonable cost for review or copies. If you choose not to provide necessary data, we may be unable to provide the full Services.

9. Account & data deletion

You can delete your account at any time using the in-app “Delete account” function (where available) or by emailing dev@kindoflab.com. We will complete deletion within 30 days of verifying your identity, except for transaction records we must keep by law; backups are purged when their retention cycle ends. Subscriptions bought through the App Store or Google Play must be cancelled on that platform — deleting your account does not cancel them automatically.

10. Security

We use reasonable technical and organizational measures to protect your data, including encryption in transit (HTTPS/TLS), access controls, least-privilege access and periodic review. If personal data is stolen, leaked, altered or otherwise compromised, we will notify you appropriately after investigating. No internet transmission is completely secure, so please keep your credentials safe.

11. Children

The Services are not directed to children under 13, and we do not knowingly collect their personal data. Minors should have a parent or legal guardian read and agree to this Policy before using the Services. If you believe a child has given us personal data without consent, contact us and we will delete it promptly.

12. International transfers

Our cloud and AI providers may be located outside Taiwan, so your data may be processed or stored abroad. We require providers to apply protections no weaker than this Policy, and we follow any restrictions issued by the competent authority under Article 21 of the PDPA.

13. Changes

We may update this Policy to reflect legal or service changes. Updates are posted on this page with a new “Last updated” date. For material changes we will also notify you through the website, in-app notice or email.

14. Contact

CompanyKind of Lab, Ltd. (有種智慧股份有限公司)
Tax ID62115652
AddressNo. 345, Shenggong 3rd St., South Dist., Tainan City 702, Taiwan
Phone+886-6-XXX-XXXX
Emaildev@kindoflab.com